Personal & Career Development Workshops Courses
These workshops include nationally accredited and non accredited specialty areas of expertise uniquely designed to meet the needs of aged care, community care and retirement living workers. The focus is on personal development and the people skills.Assertiveness Skills & Conflict Management
Become more effective in dealing with conflict and communicate in a way that increases productivity.
Dealing with Difficult Behaviours in Aged & Community Care
Learn how to deal with difficult and sensitive interaction such as avoiding escalation, delivering feedback, managing aggression and calming angry individuals.
Understanding & Dealing with Loss & Grief
Grief and loss are experienced in a variety of ways across a variety of life events. This workshop will explore the normal reactions to grief, effective support processes and strategies and ways that people cope.