(BSB40407) Certificate IV in Small Business Management
(BSB40807) Certificate IV in Frontline Management
Web delivery
(BSB51107) Diploma of Mangement
(BSB51607) Diploma of Quality Auditing
Cert III Aged Care
(CHC30208,CHC30308) Dual Certificate III Aged Care & Certificate III Home and Community Care
(CHC30308) Certificate III in Home and Community Care
(CHC40108) Certificate IV in Aged Care
(CHC40208) Certificate IV in Home and Community Care
(CHC40608) Certificate IV in Leisure and Health
(CHC40708) Certificate IV in Community Services Work
(CHC41602) Certificate IV in Lifestyle and Leisure
(HLT42507) Certificate IV in Allied Health Assistance
(HLT51607) Diploma of Nursing
(TAA40104) Certificate IV in Training and Assessment
Accreditation in Practice: Getting it and Keeping it
Understand the standards, apply practical tips to meet them and what happens when 'a notice of non-compliance is issued or sanction is imposed. Understand your 'rights of reveiw'.
Assertiveness Skills & Conflict Management
Become more effective in dealing with conflict and communicate in a way that increases productivity.
Basic Assessment Skills for Nurses
Refresh and improve your basic assessment skills. Enhance your ability to conduct a blood pressure, blood sugar level, mid-stream urine collection, temperature and respiratory assessment and identify the acceptable parameters after which support may be required.
CLW Food Safety Supervisor
Community Care Workshops
Consent, Treatment & Managing End of Life Decision Making
Controlling Communicable Disease Outbreaks
In this workshop we study various types of communicable diseases, the recognition of an outbreak, strategies coordination, inter-organisational communication, consistency and timelines of communication; assessing control stategies and applying containment strategies to control an outbreak.
Creating Culturally Inclusive Services
Understand the difference between 'cultural awareness' and 'cultural competence'. Explore strategies to create a service that reflects legislative principles and complies with duty of care.
Critical Incident Investigations in Aged Care
Aged care providers must conduct effective critical incident investigations to enable them to identify the cause of an incident and to enable them to demonstrate that they have taken all reasonable steps to minimise the risk of any harm to clients that has arisen from the incident.
Critical Legal Issues in Community Care
This workshop provides staff and managers with information to assist them to understand the critical legal issues that arise in providing care in a community setting.
Critical Legal Issues in Residential Aged Care
This workshop provides staff and managers with information to assist them to understand the critical legal issues that arise in providing care in a residential aged care facility.
Dealing with Difficult Behaviours in Aged & Community Care
Learn how to deal with difficult and sensitive interaction such as avoiding escalation, delivering feedback, managing aggression and calming angry individuals.
Dealing with the Coroner, the Police & other Statutory Authorities
Understand the type of death that need to be reported to the coroner, your obligations for reporting to other statutory authorities, the powers of the coroner and police.
Enterprise Bargaining
Understand the context of bargaining in the workplace and the current legislation and the options withine the Fair Work Act 2009.
Essential Retirement Village Law
This session provides an update on the latest developments relating to retirement village law in Queensland.
Financial Performance Benchmarking
Good Corporate Governance for Small/Medium Aged Care Providers
Idenfity the necessary components of an effective corporate governance system, duties owed by directors and officers and their liabilities. Confirm the ability of directors and officers to delegate.
Infection Control for Residential Aged Care Facilities
Explore the elements of an effective infection control program in accordance with Standard 4.7. In particular review risk management, infection control surveillance and continuous improvement frameworks.
Leadership and Team Building
Analyse your leadership style and differentiate between leadership and management functions and skills. Explore motivation theory and learn practical approaches to build, maintain and sustain effective teams.
Management & Prevention of Pressure Ulcers
Learn to identify at risk clients, use assessment tools, scales and categorising and adherence to a preventative management system.
Management Coaching Solutions
Understand the difference between mentoring and coaching and the applications and strategies for each. Review the value proposition of these staff development strategies and prepare an action plan for your own professional growth and strategic thinking.
Management of Incontinence in the Older Adult
Incontinence is one of the three major causes (along with mobility and dementia) of admittance to aged care facilities.
Management of Percutaneous Tubes, Drain Sites & Fistulas
Explore the simple management options for oesophageal, gastrostomy, jejunostomy, nephrostomy and biliary tubes.
Managing Diverse Teams
Learn techniques to use the diversity of a work team as an organisational strength. A collaborative and harmonious team can have a positive effect on productivity and staff retention.
Manual Handling
Understand the body and biomechanics, the Manual Handling Code of Practice and learn general risk management principles. Learn correct lifting and carrying principles.
Orientation to Community Care Services
If you are new to the Community Care industry this program will provide a general overview of funding streams and community care standards.
Pain Management
This workshop discusses the pain treatment continuum: diagnosis, oral medications, physical therapy, exercise and rehabilitation, behavioural medicine, corrective surgery, therapeutic nerve blocks, oral opiates, implantable pain management devices, neurostimulation, intrathecal pumps, and neuroablation.
Requirements of the Food Safety Act 2006 and Food Safety Accreditation
This session will outline the requirements for Managers in ensuring their food operations comply with the Food Act 2006. You will understand the steps and requirements in getting a Food Safety Program accredited.
Risk Factors and Fall Prevention for Older People
Identify, develop and implement safe, effective, cost-efficient and evidence based intervention strategies.
Dementia Support Skill Set Service Delivery Focus
Case Management Skill Set
Medication Assistance Skill Set
Basic Foot Care - Community Services Focus
Basic Foot Care Skill Set - Health Focus
Palliative Approach Skill Set - Provide Support Focus
Assessor Skill Set
Success with Change
Learn why people are resistant to change and stragies to overcome resistance. Develope a change model for your workplace and lead change for those around you.
The Fair Work Act, General Protections & Adverse Actions
Understand the general protections, your obligations and professional management practice for compliance.
Total Quality Management
Qualify management systems offer a comprehensive framework on which to build processes that help ensure key business objectives are achieved. Learn how to improve internal efficiency, boost customer confidence, increas staff moral and productivity.
Understand Major Psychiatric Illness
Discuss common myths associated with mental illness, differentiate between depression, anxiety and Acquired Brain Injury (ABI). Explore strategies to manage the symptoms of each condition.
Understanding & Dealing with Loss & Grief
Grief and loss are experienced in a variety of ways across a variety of life events. This workshop will explore the normal reactions to grief, effective support processes and strategies and ways that people cope.
Understanding the Disciplinary Process
For an alleged unfair dismissal to be defensible, both procedural and substantive fairness are critical, understand the term 'defensible' in the context of legislation and substantive fairness.
Workplace Health & Safety Prosecutions
This session provides information to Managers about workplace health and safety prosecutions in Queensland. Including compliance risk, prosecution process, minimisation of exposure and internal risk management tools that can be adopted.
